How are returns processed, and what is the timeline for refundsUpdated 5 months ago

How are returns processed, and what is the timeline for refunds 

Returns are subject to investigation and, if authorised, should be returned undamaged as soon as possible. Refunds are processed within 7 working days of cancelled order receipt, at the latest within 30 days, to the original payment method. 

If you prefer you can call us on 1300 360 077 or email us at [email protected].

Want to speak directly to our experts? Call our Nutritionist and Sports Dietician team 1800 888 964.